Can someone aged 16 or 17 open an account on 90 Jelly?

No, they cannot. 90 Jelly is strictly for individuals aged 18 and above — this is an absolute requirement with no exceptions. Age must be declared at registration and is later verified through a national ID as part of the KYC process. If a minor attempts to open an account using false information and is subsequently identified, the account will be closed and all associated transactions will be voided. We strongly urge parents and guardians to keep their devices secure.

Where can I find new promotions or offers, and how often are they updated?

All new 90 Jelly promotions and offers are available on the weekly rewards page. New offers typically go live every Monday and expire at the end of the week. Additional offers may occasionally be added mid-week during special tournaments or events. To be the first to know about the latest offers, enable email notifications during registration — we'll notify you as soon as a new offer launches.

90 Jelly | Privacy Policy and How We Protect Your Data

1Introduction — Why This Policy Matters

90 Jelly believes your personal data belongs to you. When we collect it, our responsibility is to protect it with care and use it solely for your benefit. This Privacy Policy is our written commitment to that promise.

This policy is developed in accordance with Bangladesh's applicable data protection laws and international standards. It applies to all 90 Jelly users — website visitors, registered members, and anyone who browses the platform.

We want this policy to be easy to read — everything is explained in plain language, free of legal jargon. If any part is unclear, our support team is ready to help.

2What Information We Collect

90 Jelly collects only the information that is essential to operate the platform and deliver services to you. Below is a breakdown by category:

Data Type	Example	Purpose
Identity Information	Full name, date of birth, NID number	KYC Verification & Age Confirmation
Contact Information	Mobile number, email	Account Verification & Notifications
Financial Information	BKash/Nagad number, transaction history	Payment Processing
Technical Information	IP address, device type, browser	Security & Fraud Prevention
Usage Data	Betting history, preferred events	Personalized Experience

3How We Collect Information

90 Jelly collects your information in the following ways:

Directly from you: At registration, during KYC verification, or when you contact our support team.
Automatically: Through cookies, log files, and user behavior analytics collected during platform use.
From Payment Providers: When transactions are made via bKash, Nagad, or Rocket, the relevant transaction details are received.
From Verification Agencies: During identity verification, necessary information may be collected from our KYC service provider.

We never collect sensitive information without your consent. 90 Jelly does not collect any data relating to health, religion, or political views.

4Why and How Your Information Is Used

90 Jelly uses the information it collects for the following purposes:

For account creation, verification, and management.
For processing bets, payments, and withdrawals.
To prevent fraud, money laundering, and other illegal activities.
To personalize your betting experience and send you relevant offers (with your consent only).
To provide customer service and support.
To troubleshoot technical issues and improve the platform.
To fulfill legal and regulatory obligations.

If you no longer wish to receive marketing communications, click the "Unsubscribe" link in any email or let our support team know. Payment and security-related messages cannot be turned off, as they are essential for the safety of your account.

5Data Sharing with Third Parties

90 Jelly never sells your personal information. However, limited data may be shared with the following parties in specific circumstances:

Payment Providers: bKash, Nagad, Rocket — information required to complete transactions.
KYC Verification Provider: With licensed verification agencies to confirm your identity.
Law Enforcement Agencies: When legally required by a court order or government directive.
Technology Partners: Licensed providers that assist with server management and cybersecurity.

All third parties we work with are bound by our privacy agreements and are not permitted to use your data beyond our specified instructions.

6Data Protection Measures

90 Jelly uses industry-leading technology to keep your data secure. Key aspects of our security framework include:

TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
Database Encryption: Stored data is also kept in encrypted form.
Two-Factor Authentication (2FA): Suspicious login attempts trigger additional verification steps.
Regular Security Audits: Independent third-party experts conduct regular system audits.
Restricted Access: Only authorized personnel have access to data on a need-to-know basis.

Please note, however, that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

7How Long We Retain Your Data

90 Jelly does not retain personal information longer than necessary. As a general rule:

Data for active accounts is retained for as long as the account remains active.
Even after account closure, certain data (such as transaction history) may be retained for up to 5 years to meet legal and regulatory requirements.
Once marketing consent is withdrawn, the relevant data is deleted immediately.
Technical log files are generally deleted within 90 days.

8Your Rights

As a 90 Jelly user, you have the following rights:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You can ask us to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You may request a copy of your personal data in a portable format.

Right to Withdraw Marketing Consent

You can opt out of promotional communications at any time.

To exercise any of the above rights, email us at [email protected] or reach us via live chat. We will respond within 72 hours.

9Cookie Policy

90 Jelly uses the following types of cookies:

Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
Functional Cookies: Remembers your language preference and interface settings.
Analytics Cookies: We use data on which pages you visit and how long you spend on them to improve the platform.
Marketing Cookies: Used to show you relevant offers. These can be turned off.

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

10Minor Protection

90 Jelly's services are strictly for individuals aged 18 and above. We never knowingly collect information from or provide services to anyone under the age of 18.

Age must be declared at registration and is verified through a government-issued ID during KYC. Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.

Parents and guardians should use a PIN or password to lock their devices so that minors cannot access 90 Jelly.

11How We Update the Privacy Policy

90 Jelly may update this Privacy Policy from time to time. Before any significant changes take effect, we will:

We will notify you at least 7 days in advance to your registered email address.
We will display a notification banner on the platform's homepage.
We will update the "Last Updated" date at the top of this page.

Continued use of the platform after a policy update will be considered acceptance of the revised terms.

12Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:

Email: [email protected]

Live Chat: Available in Bengali 24/7 via the platform

We aim to respond to all privacy-related requests within 72 hours.

90 Jelly Privacy Policy — Your Data, Your Rights

Frequently Asked Questions

Your Data Is Safe — Get Started with Confidence